The short answer
This guide helps you coordinate equipment, training, delivery, safety, and follow-up before arriving home. It is a planning tool, not an individual medical, legal, or coverage decision.
The main goal is to coordinate equipment, training, delivery, safety, and follow-up before arriving home.
Confirm exactly what equipment was ordered and who supplies it.
Practice oxygen, transfer, mobility, or device tasks before discharge.
Ask who troubleshoots equipment after hours.
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The full explanation.
Three different systems, three different phone numbers
A hospital stay can end with three new things at once: oxygen, walking equipment, and a nurse coming to the house. They look like one package. They are not. Oxygen comes from a durable medical equipment supplier. A walker or wheelchair may come from the same supplier or a different one. Home nursing comes from a home health agency. Each has its own paperwork, its own delivery window, and its own after-hours number.
Before discharge, get the company name and phone number for each one on paper. Ask who to call at 2 a.m. if the equipment stops working. That question is often left unanswered until the night it matters.
Home oxygen: what the equipment actually does
Oxygen at home comes in three forms, and the difference shows up in daily life.
- An oxygen concentrator pulls oxygen out of room air, so there is nothing to refill while it is running. It depends on electricity, which is its weak point. Most people on a concentrator are supplied with backup oxygen for power cuts, but what you are given and what you are expected to do differs by supplier and by how much oxygen you need. Ask your supplier for a written power-failure plan, and a written fire-safety plan, and keep both where you can find them in the dark.
- Compressed gas cylinders are tanks. Large ones stay in the house, small ones travel with you.
- Liquid oxygen takes less space than tanks and is the easiest form to transfer into a small portable unit. It slowly evaporates, so it drains even when you are not using it.
Battery-powered portable concentrators also exist. They matter if you plan to leave the house or fly.
One rule holds across all three. As MedlinePlus puts it: "Do not stop or change your flow of oxygen. Talk with your provider if you think you are not getting the right amount." The flow rate is a prescription, like a drug dose.
Oxygen and fire: the six-foot rule
Oxygen does not burn on its own. It makes everything else burn faster and hotter. MedlinePlus gives a distance: keep oxygen 6 feet, about 2 meters, away from open flame or heat.
That list includes more than you would guess. Space heaters, wood stoves, fireplaces, candles, electric blankets, hair dryers, electric razors, and electric toothbrushes all count. In a restaurant, keep the same 6 feet from any flame at the table.
Other rules worth taping to the wall:
- Nobody smokes in a room where oxygen is in use. Post a "NO SMOKING" sign.
- No petroleum jelly or other petroleum-based creams on your face or upper body unless a respiratory therapist says it is fine. Water-based products and aloe are usually the safer choice.
- Keep oxygen away from stovetops and ovens, and away from spattering grease.
- Do not store tanks in a trunk, a box, or a small closet. Under a bed is fine if air moves freely around it.
- Keep cleaning products containing oil, grease, or alcohol away from the equipment.
- Check that smoke alarms work. Keep a fire extinguisher, and more than one if you move around the house with a portable unit.
What Medicare pays for oxygen
Medicare Part B covers oxygen systems, the containers that store oxygen, and the tubing and supplies used to deliver it. To qualify, a doctor has to find that you are not getting enough oxygen, that oxygen may improve your health, and that your arterial blood gas level falls within a set range. A doctor's order is required.
The payment structure surprises people. Broadly, Medicare Part B has worked on a rental period after which payment for the equipment itself stops while the supplier continues to provide oxygen and servicing for a further defined period. The exact months, what the supplier must keep providing, and what you pay are set by current Medicare rules and can change, so check Medicare's oxygen equipment coverage page for today's position. Then ask your supplier, in writing, what they will provide, for how long, and what happens when the period ends. None of this applies if you are not on Medicare; other insurers set their own terms.
After the Part B deductible, you pay 20 percent of the Medicare-approved amount. Check that both your doctor and your equipment supplier are enrolled in Medicare and accept assignment. If they do not, you can be billed more, and you may have to pay up front.
Mobility equipment, and the fall risk that comes home with you
Medicare Part B covers durable medical equipment ordered by your provider for use in your home. That includes walkers, canes, crutches, wheelchairs and scooters, hospital beds, commode chairs, and patient lifts. The definition is equipment that stands up to repeated use and is expected to last at least three years. Some items are rented, some are bought, and some become yours after a set number of rental payments. Cost sharing is again 20 percent after the deductible.
Getting the walker is the easy part. The house is the harder part. The CDC's fall prevention checklist is specific and cheap to act on:
- Stairs. Handrails on both sides, running the full length of the stairs. Fix loose or uneven steps. Get a light switch at both the top and the bottom. Carpet firmly attached, or removed and replaced with non-slip treads.
- Floors. Move furniture so the path is clear. Remove throw rugs, or hold them down with double-sided tape or non-slip backing. Tape or coil cords along the wall. Keep everyday items on lower shelves, about waist high.
- Bathroom. Grab bars beside and inside the tub, and beside the toilet. A non-slip mat or stick-on strips in the tub or shower.
- Bedroom. A lamp within reach of the bed. A nightlight along the path you walk at night.
An occupational therapist can do this walk-through with you and put the recommendations in writing, which also helps with equipment orders.
Home health is not the same as help at home
This is the point where most families are caught off guard.
Medicare home health covers part-time or intermittent skilled nursing care, physical and occupational therapy, speech-language pathology, medical social services, and part-time home health aide help with things like bathing and walking. You pay nothing for the covered services. Equipment still carries the 20 percent share.
To qualify, you must be homebound. Medicare means leaving home is not recommended because of your condition, or you have trouble leaving without help, and going out takes a lot of effort. A provider must assess you face to face before certifying that you need the services.
Now the limits. "Part-time or intermittent" usually means up to 8 hours a day of combined skilled nursing and aide time, capped at 28 hours a week. In some cases it can rise to 35 hours a week for a short stretch. Medicare home health does not cover 24-hour care, meal delivery, homemaker services like shopping and cleaning, or custodial personal care when that is the only care needed.
If the plan assumes someone is home the rest of the time, say so before discharge. A home health agency should give you an Advance Beneficiary Notice before delivering anything it expects Medicare will not pay for.
For the gaps, the National Cancer Institute points to Medicaid, the Department of Veterans Affairs, and the Eldercare Locator at 1-800-677-1116. A hospital social worker can start these while you are still admitted, which is faster than starting from home.
Call for help right away
MedlinePlus lists these signs that someone on home oxygen is not getting enough. Contact the provider if:
- Lips or fingernails look blue.
- The person is drowsy or confused.
- Breathing is slow, shallow, difficult, or irregular.
- Headaches are frequent.
- The person feels more nervous than usual.
Blue lips, new confusion, or hard breathing should not wait for office hours. If the person is struggling to breathe, call 911.
Sources
- Using oxygen at home — MedlinePlus, National Library of Medicine
- Oxygen safety — MedlinePlus, National Library of Medicine
- Using oxygen at home: what to ask your doctor — MedlinePlus, National Library of Medicine
- Oxygen equipment and accessories coverage — Medicare.gov
- Durable medical equipment coverage — Medicare.gov
- Home health services coverage — Medicare.gov
- Check for Safety: A Home Fall Prevention Checklist for Older Adults — Centers for Disease Control and Prevention
- STEADI: Older Adult Fall Prevention — Centers for Disease Control and Prevention
- Home Care Services — National Cancer Institute
Words to know
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Common questions
Do the oxygen, the walker and the home nurse all come from one company?
No. Oxygen comes from a durable medical equipment supplier. A walker or wheelchair may come from the same supplier or a different one. Home nursing comes from a home health agency. Get the name and phone number for each on paper before discharge, and ask who to call at 2 a.m. if equipment stops working.
How far does oxygen have to stay from flame or heat?
Six feet, about 2 meters. That list is longer than most people expect: space heaters, wood stoves, fireplaces, candles, electric blankets, hair dryers, electric razors and electric toothbrushes. In a restaurant, keep the same 6 feet from any flame at the table.
Can I turn my oxygen up when I feel more breathless?
No. The flow rate is a prescription, like a drug dose. MedlinePlus says do not stop or change your flow of oxygen, and to talk with your provider if you think you are not getting the right amount.
How does Medicare pay for home oxygen?
Part B covers the oxygen system, the storage containers, and the tubing and supplies, with a doctor's order and a finding that your blood oxygen falls in a set range. It works as a rental arrangement with defined time limits, and you pay a share after the deductible. The exact periods and amounts are set by current Medicare rules and change, so check Medicare's oxygen equipment coverage page for today's figures and ask your supplier to confirm in writing. Other insurers set their own terms.
Will Medicare home health put someone in the house all day?
No. Covered care is part-time or intermittent, usually up to 8 hours a day of combined nursing and aide time and 28 hours a week, sometimes rising to 35 hours for a short stretch. You must also be homebound and assessed face to face. It does not cover 24-hour care, meal delivery, homemaker services such as shopping and cleaning, or custodial personal care when that is the only care needed.
Questions to ask your doctor
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Where to get help with this, by name
A hospital social worker or financial navigator is the best first call if you have one. If you do not, these organisations help at no cost to you.
- Patient Advocate Foundation — (800) 532-5274. Case managers take on insurance appeals, denials and medical debt with you. Free.
- TotalAssist (Patient Advocate Foundation's copay programme, merged with the PAN Foundation in 2026) — 866-512-3861. Help with medication copays, coinsurance and deductibles, insurance premiums, and office-visit and administration charges on the day of treatment, across nearly 150 conditions.
- CancerCare — 800-813-HOPE (4673). Oncology social workers, free counselling and support groups. Limited financial help with transport, home care, child care and lodging for people in active treatment who meet their income guidelines — funding is first-come, first-served, so call to ask what is open.
- Triage Cancer — 424-258-4628. Free legal and financial navigation: insurance, employment rights, disability.
- Blood Cancer United (formerly the Leukemia & Lymphoma Society) — (800) 955-4572. Information Specialists answer questions on treatment, insurance and financial problems.
- HealthCare.gov — 1-800-318-2596. For questions about the external review process — the independent review your insurer is required by law to accept.
Your state Department of Insurance regulates insurers and takes consumer complaints. On Medicare, your State Health Insurance Assistance Program (SHIP) gives free one-to-one counselling. If a specific drug is the problem, ask the manufacturer about its patient assistance programme.
Phone numbers checked 31 July 2026. Programmes and eligibility change — if a number has moved, please tell us.
Plain-language explanation of the published sources cited on this page. AI-assisted, source-checked, not clinician-reviewed.
Sources last checked: 2026-07-22 what this meansLast updated: 2026-08-19Next planned review: 2027-07-22
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How this page was created
Cancer Explained does not originate medical claims. Every page restates guidance already published by the National Cancer Institute, the CDC, the USPSTF and the FDA, in plain language, with the source cited so you can check the original yourself. AI does the translating and organizing; automated checks test claims, citations, clarity and safety before anything publishes. We do not employ clinicians and do not intend to — our work is translation and navigation, not clinical judgment. Nothing here is personal medical advice, and no page can account for your particular situation.
Editorial status: Source checked — This page was written with AI assistance and checked line by line against the sources listed on it. That confirms the sources support what the page says. It is not a medical review, and it does not confirm the page is complete or right for your situation.
Human medical review: not completed. Pages here are not signed off by a clinician before they publish. That is not an oversight we are quietly working around: we restate published guidance and cite it, so the authority belongs to the source rather than to us, and every page names where its claims come from — you can verify us instead of trusting us. Where a volunteer clinician has reviewed a page, their name and credentials appear on it; where no name appears, no clinician has checked it. We are glad to have reviewers and are recruiting them, and we do not hold pages back waiting for one. Use this site to understand your situation and to ask better questions of the people treating you.
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